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Send an email by choosing a draft (or template), selecting recipients, and confirming send. Large sends may run in the background.

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Send from a draft

  1. Go to Emails → Drafts and open the draft you want to send (or use Send from the draft editor).
  2. Click Send (or Send email).
  3. Choose recipients:
    • By group: Select one or more groups.
    • All members: Send to everyone in the organization (with an email address).
    • Custom list: Select individual members (if the UI supports it).
  4. Review the recipient count and any warning (e.g. missing emails). Confirm Send.
  5. The send may complete immediately or run in the background (workflow). You will see a success message and can check Campaigns for status.
Double-check recipients before sending. You cannot recall an email after it is sent.

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Send limits and rate

  • Your plan may limit how many emails you can send per month or per day. See Plan limits. If you hit a limit, the send may fail or queue; upgrade or wait and try again.
  • Large sends (e.g. hundreds or thousands) are often processed in the background. Each recipient gets an individual email with variables replaced.

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After sending

  • Campaigns: View sent history to see who received the email and delivery status (sent, failed).
  • Opens: If open tracking is enabled, you can see who opened the email.
See Troubleshooting if emails do not send or recipients report not receiving.