Send to a group
- Select Send to group and pick one or more groups. Every member currently in that group (with an email address) receives the email.
- Use this for recurring audiences (e.g. Board, Class of 2026). Members in multiple selected groups are only sent once.
Send to all members
- Select All members (or “Everyone”). Every member in the organization who has an email address receives the email.
- Use for org-wide announcements. Consider filtering in Members first to confirm the list is what you expect (e.g. no test accounts).
Send to a custom list
- If the UI supports it, you can select individual members (e.g. search and add by name or email) instead of a group. Use when the audience is ad hoc and not already in a group.
- You can sometimes exclude members (e.g. “All except Board”) depending on the app.
Who actually receives the email?
- Only members with a valid email address. Members without email are skipped (and may be noted in the send summary).
- Duplicates are avoided: if someone is in two selected groups, they get one email.
Recipient count is shown before you confirm send. If the number looks wrong, change the group or list and try again.