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Templates are reusable email designs. You set a subject and body (with variables) and reuse them in drafts for sending.

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Create a template

  1. Go to Emails → Templates and click Create template (or New template).
  2. Enter a name (for your reference, e.g. “Monthly newsletter”).
  3. Set the subject line. Use variables like {{name}} or {{email}} so each recipient gets a personalized subject. See Variables.
  4. Build the body:
    • Puck editor: Drag-and-drop blocks (text, images, buttons) and style them. Same concept as the website page editor.
    • MJML: If your app supports it, you can write or paste MJML; it is converted to HTML for sending.
  5. Save. The template appears in the Templates list and can be used to create drafts.
Keep the subject short and clear. Test with a small recipient list first to ensure variables and links work.

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Edit a template

  • Open the template from Templates, change subject or body, and save. Existing drafts that were created from this template may keep their own copy of content until you update the draft; new drafts will use the updated template.

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Variables in templates

  • Use {{name}}, {{email}}, and custom variables (e.g. {{event_date}}) in both subject and body. They are replaced per recipient when sending. See Variables.