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Each member has a role: admin or member. Roles control what they can see and do in the organization.

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Admin

Admins can:
  • View and edit Members, Groups, Events, Emails, Website (pages), Dues, Merch, Transactions, Payouts
  • Add, edit, and remove members; assign members to groups
  • Create and edit events, send invites, manage RSVPs and attendance
  • Create email templates and drafts, send emails to members or groups
  • Create and edit website pages, publish or unpublish
  • Assign dues, waive or cancel, view ledger
  • Create and edit merch groups and products, view store
  • View transactions and payouts
  • Access Settings (club name, logo, join code, etc.) and Subscription (plan, billing, Stripe)
Only admins see Settings and Subscription in the sidebar.

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Member

Members (non-admin) typically:
  • Can view the dashboard or member-facing areas as configured by your org
  • Use links sent to them: pay dues, RSVP to events, pay for events or merch
  • Cannot change org settings, other members’ data, dues assignments, or event details
  • Cannot send bulk emails or edit website pages
Exact member permissions can depend on your plan and app configuration. When in doubt, assume members can only act on their own (pay, RSVP) unless they are admins.

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How to change a member’s role

  1. Go to Members and open the member (click the row or Edit).
  2. Find Role and set it to Admin or Member.
  3. Save. The member’s access updates immediately.
Only an admin can promote another member to admin or demote an admin to member. See Edit and remove.
Keep the number of admins small (e.g. leadership only) so only trusted people can change settings and financial data.