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Import many members at once by uploading a CSV file. Rowhouse maps columns to name, email, phone, and optional custom fields.

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Prepare your CSV

  1. Create a spreadsheet (Excel, Google Sheets) with one row per member.
  2. First row must be headers. Use recognizable column names so Rowhouse can map them:
    • email (or Email)
    • first_name (or First Name, firstName)
    • last_name (or Last Name, lastName)
    • name (full name if you do not use first/last)
    • phone (or Phone)
    • Any custom column names you have defined (exact match)
  3. Save or export as CSV (comma-separated values). UTF-8 encoding is best for special characters.
If you use custom columns, create those columns in Rowhouse first (Members, Custom columns or Settings). The CSV headers must match the custom column names exactly.

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Upload and map

  1. Go to Members and click Import (or Upload CSV).
  2. Select your CSV file or drag it into the upload area.
  3. Rowhouse will preview the first rows and suggest column mapping. Confirm or change which CSV column maps to email, first name, last name, phone, and custom fields.
  4. Review duplicates: if a row has an email that already exists in the org, you may be asked to skip, update, or add as duplicate. Prefer Skip or Update to avoid duplicate members.
  5. Start the import. The import may run in the background for large files. Check the Members list or any success/error message when it finishes.
For very large files (e.g. thousands of rows), split into smaller CSVs or run one import at a time to avoid timeouts.

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After import

  • New members appear in the Members list. You can edit any of them.
  • If some rows failed (e.g. invalid email, duplicate), Rowhouse may show a summary or export of failures. Fix the CSV and re-import the failed rows if needed.

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Troubleshooting

  • Column not found: Ensure custom column names in the CSV match exactly the names in Rowhouse (case-sensitive).
  • Duplicates: Use the duplicate handling option during mapping, or clean your CSV so each email appears once.
  • Import fails or times out: Reduce file size (e.g. under 1,000 to 2,000 rows per file) and try again. See Members troubleshooting.