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Edit a member to change their name, email, phone, role, or custom column values. Remove a member when they leave the organization.

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Edit a member

  1. Go to Members and click the member (or Edit on their row).
  2. Update name, email, phone, role (admin/member), and any custom columns.
  3. Click Save. Changes apply immediately.
If you change their email, any future emails or pay links sent from Rowhouse will use the new address. Past sent emails still show the old address in history.

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Promote to admin

  1. Open the member for editing (as above).
  2. Set Role to Admin.
  3. Save. They will now see Settings and Subscription and can manage the org. See Roles and permissions.

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Remove a member

  1. Go to Members and open the member.
  2. Find Remove or Remove from organization (often at the bottom or in a menu).
  3. Confirm. The member is removed from the organization’s member list.
Removing a member does not refund dues or event payments they already made. It only removes their membership record. Their payment and RSVP history may still appear in transactions and event lists for accounting purposes.
  • Dues: Unpaid dues assigned to them may remain (e.g. marked unpaid). You can waive or cancel those assignments if needed.
  • Events: Their event invites and RSVPs may remain in event data for history. You can leave as-is or adjust in the event’s invite list if the UI allows.

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Profile picture

To add or change a member’s profile picture, see Profile pictures.