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After you create an organization, onboarding walks you through payments and payouts so your club can accept money and receive it in your bank account.

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Onboarding steps (overview)

  1. Stripe Connect
    Connect your Stripe account so Rowhouse can process dues, event payments, and merch sales on your behalf. You’ll complete Stripe’s flow (business type, representative, EIN, bank, etc.). See Stripe Connect.
  2. Bank details
    Add or confirm the bank account where you want to receive payouts. See Bank details.
  3. Profile (if shown)
    Confirm or add your name and contact information for the account.
You can often complete Stripe and bank in one flow. If you skip a step, you can return from Settings or the dashboard when you’re ready to accept payments.

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Why Stripe Connect?

Rowhouse uses Stripe Connect so that:
  • Payments go to your organization’s Stripe account (you’re the connected account).
  • You receive payouts to your bank on the schedule Stripe defines (e.g. rolling or weekly).
  • Rowhouse never holds your funds; Stripe handles compliance and payouts.
See Stripe Connect for details and troubleshooting.

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If onboarding is incomplete

  • Dues, events, and merch: You can still set up dues groups, events, and merch. Members won’t be able to complete payment until Stripe Connect (and bank, if required) is complete.
  • Payouts: You must complete Stripe onboarding and add a bank account to receive payouts. See Payouts.
Stuck? See Troubleshooting for common onboarding issues.