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Customers add items to the cart from the storefront, then complete checkout with card payment (Stripe). You see orders in Transactions and receive funds per your payout schedule.

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Cart

  • On the product page, the customer selects variant (e.g. size, color) and clicks Add to cart. The item (with variant and price) is added to the cart. They can continue shopping or go to checkout.
  • Cart is usually stored in the browser (session or cookie) until they complete checkout or leave. Cart contents may be shown in a sidebar or cart icon with quantity.

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Checkout

  1. The customer clicks Checkout (or View cart then Checkout).
  2. They may be asked for name, email, phone (and optionally address) for the order. If they are already a member, some info may be pre-filled.
  3. They enter payment (card) on the secure Stripe checkout page. Rowhouse sends the order and payment to Stripe; your org receives the amount minus processing fees.
  4. After success, they see a confirmation (and may receive an email if configured). The order appears in your Transactions (and possibly a dedicated Orders view if the app has one).
Rowhouse does not typically handle shipping or inventory fulfillment; you fulfill orders offline. Use transaction or order details (customer, items, variant) to ship and track.

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Multiple items

  • Customers can add multiple items (same or different products) to the cart and pay once at checkout. The total is the sum of each item’s price (per variant).

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Failed payment

  • If the card is declined or payment fails, the customer sees an error and can try again or use another card. No order is created until payment succeeds. See Merch troubleshooting for store or checkout errors.