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Rowhouse applies processing fees on payments (dues, events, merch). The fee depends on your subscription plan. The member or customer typically pays the fee (added to the amount) or it is deducted from your share; exact behavior may vary by product.

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Fee structure (typical)

  • Free: e.g. 10% + 30c per transaction (or similar).
  • Pro: e.g. 8% + 30c per transaction.
  • Premium: e.g. 5% + 30c per transaction.
Exact percentages and fixed amounts are defined in the app (e.g. getEventProcessingFeeCents or pricing logic). Check your Subscription page or Plan limits for the current fees for your plan.

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Who pays the fee?

  • Often the payer (member or customer) is charged the base amount plus the processing fee so your org receives the full base amount. Example: 50dues+fee→memberpays50 dues + fee → member pays 50 + fee; you receive $50 (minus Stripe’s own fees, which may be included in the percentage).
  • In some setups the fee is deducted from your side. Your Transactions or Payouts view may show net amounts; check the UI or support for your case.

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Stripe fees

  • Stripe also charges their own fees (e.g. 2.9% + 30c in the US). The Rowhouse processing fee may be on top of that or may be all-in. Read your plan and Stripe dashboard to understand total cost.

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Reducing fees

  • Upgrade plan: Higher tiers (e.g. Pro, Premium) usually have lower processing fees. See Subscription to upgrade.