> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rowhouse.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Payouts

> When and how you receive money in your bank account

**Payouts** are transfers from Stripe to your connected **bank account**. After customers pay (dues, events, merch), Stripe holds the funds and then sends them to you on a schedule (e.g. rolling or weekly).

## Where to find it

* **Finance** → **Payouts** in the sidebar. You see a list of payouts: date, amount, status (pending, paid, failed), and optional Stripe batch ID or link.

## Payout schedule

* **Stripe controls the schedule**, not Rowhouse. Common patterns: **rolling** (e.g. 2 business days after the charge) or **weekly** (e.g. every Wednesday). Check your [Stripe Dashboard](https://dashboard.stripe.com) for your exact schedule and bank account.
* **First payout**: New connected accounts may have a longer first payout (e.g. 7–14 days) while Stripe verifies. After that, payouts follow the normal schedule.

## Statuses

* **Pending**: Payout has been initiated but not yet sent to your bank.
* **Paid** (or **In transit**): Sent to your bank; allow 1–3 business days for the bank to post it.
* **Failed**: Stripe could not complete the payout (e.g. invalid bank details). Update your [bank account](/getting-started/bank-details) and contact Stripe if needed.

## Instant payouts (if enabled)

* Some accounts can enable **instant payouts**: funds are sent to your bank within minutes (for a fee). See [Instant payouts](/settings/instant-payouts) if your org has this option. Otherwise, standard schedule applies.

## Disputes and refunds

* **Disputes** and **refunds** are handled in Stripe. They reduce your balance and may affect upcoming payouts. Rowhouse may show a transaction as refunded; for full details use the Stripe Dashboard.